Contact Us
Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Reach out any time and we’ll work to sort account problems, explain withdrawal steps, or assist with verification. We offer several convenient communication channels including email, phone and live chat to make contact simple. If you prefer written requests, use the email addresses below and we’ll respond promptly during working hours today.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email; live chat; reply within 24 hours) |
| General enquiries | [email protected] (email; billing and account queries) |
| Affiliate enquiries | [email protected] (email; partnership info) |
| Phone | +1 437 821 6094 (calls and SMS; available for account issues) |
| Working hours | Mon-Fri, 09:00-18:00 (support responses during listed hours) |
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or when documents and explanations are needed. Please send your message to [email protected] with a clear subject line and up-to-date contact details to avoid delays. Include account ID and any screenshots where applicable so we can review and respond promptly.
Send us a message
Response Time
Customer support aims to reply quickly. Most inquiries are answered within one business day, with simple account and payment questions usually handled first. More complex matters - such as verification checks, escalations or payout investigations - may take longer depending on their nature and any required documentation. We’ll keep you updated on progress and request any extra information needed.
Feedback
Help us improve the site: we welcome your feedback, suggestions, and ideas on features, promotions, or anything that would make your experience better. Every message is reviewed carefully by our team and used to improve functionality and the user experience. Use the feedback form or email [email protected]. We read everything and appreciate your input.